How to Order on KvětinyExpres.cz – Step-by-Step Guide

Surprising someone with flowers is one of the most beautiful gestures. Whether you want to make someone happy, express gratitude, or send flowers as a surprise, our online store makes it fast and simple. Here’s a step-by-step guide on how to place your order effortlessly.

Step 1: Choose Your Flowers

You can browse by:

• Occasion: Gift bouquets, roses, sympathy flowers, and more.

• Type of flower: Roses, tulips, lilies, peonies.

• Color: Filter by your recipient’s favorite shade.

Many bouquets offer different sizes (small, medium, large).

Step 2: Add to Cart and Personalize

On the product page, you can:

• Add extras such as a vase, wine, or chocolates,

• Check city availability,

• Click “Buy” to add to cart.

Step 3: Shopping Cart and Delivery Details

In your cart, review the order and apply any promo codes. Then fill in:

• Recipient’s address and contact,

• Delivery date and time window,

• Your personal message (included free of charge),

• Your contact details for confirmation.

Step 4: Review and Payment

Check all details carefully and choose your payment method.
We recommend online card payment for fastest processing.

Step 5: Order Confirmation

You’ll receive an automatic confirmation email with your order summary and status update.

Step 6: Preparation and Handover to Courier

Our florists carefully prepare each bouquet, which is then handed to our partner courier company Airway.
Couriers are trained and equipped with a delivery app for efficient service.

The invoice is never delivered with the flowers, ensuring sender anonymity and surprise.

Step 7: Delivery and Confirmation

Once the bouquet is delivered, you’ll receive an email confirmation.
If the recipient isn’t available, our dispatcher will contact you to resolve the issue immediately.

We always strive to ensure every bouquet reaches its destination on time and with care.

Need Help?

Watch our short video tutorial or contact us directly:
Tel:  +420 605 295 636
Live chat (available 8:00–18:00).

Team KvětinyExpres.cz